Personal Preference Program (PPP)

PPL hosted a virtual summit about self-direction in New Jersey. We had a wonderful day of discovery and insights into self-direction with speakers like Senator Angela McKnight and Assemblywoman Jessica Ramirez and guests from many esteemed organizations, like the NJ Advocates for Aging Well, Autism NJ, and Values into Action.

Public Partnerships Tip

Did you know, it’s best to save our numbers in your phone so that they always come through?

Our calls will come from: Customer Service: 844-880-8702 & NJ PPL Consultants: 609-250-2994

Notice: Change of PPL Email Address

Please note that all PPL email addresses have changed. Our emails have changed from ending in @pcgus.com to ending in @pplfirst.com. Please change the end of any email you have on file for us to @pplfirst.com or check our Contact Us page to ensure your email will reach us.

WHAT’S NEW

Overview

Public Partnerships is excited to partner with the Division of Medical Assistance and Health Services to serve as the fiscal intermediary for the Personal Preference Program (PPP).

We look forward to getting to know you and your family during this transition. We will be updating this page regularly, so please visit us again for more information.

Participants can

Decide how much to pay for services, and negotiate with caregivers (within your budget).

Find, hire, manage, and dismiss your caregivers.

Use BetterOnline to review your budget and approved services.

Use BetterOnline to monitor your careworker’s hours and spending.

Use BetterOnline or Time4Care to review, approve, and submit your caregiver’s timesheets.

Services include

Payroll – We process payroll for your caregiver using money from your budget.

Employment tax requirements – We handle all employment-related taxes for you, including federal, state, local, and unemployment.

Monthly budget managementWe help you keep your spending on track.

Enrollment supportWe help you and your caregiver with enrollment and training through your enrollment specialist.

Customer service – Our friendly and professional customer service agents are available five days a week to help you with any questions.

Service reports – With our reports you’ll always have a clear picture of the services you’ve received.

Payments for additional services – We process payments for goods and services purchased by the participant using their allocated budget funds

Information and Assistance / Fiscal Consultant Services – We support you with questions and assistance through your time in the program.